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Operations

Process optimization, SOPs, workflow automation, and operational efficiency frameworks.

16 articles

Free Playbook

Operations Efficiency Playbook

27 interactive modules — no email required.

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May 20, 2026

Operations When Agents Run the Loops: The New Ops Playbook for 2026

If your SOP library reads like a 2019 manual, you're running the old ops playbook. Six shifts that matter when agents run the loops: two-column SOPs, bottleneck analysis flipped, exception-driven management, harder onboarding ramps, API-first vendor selection, and continuous experimentation replacing Kaizen.

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Operations in the AI Era — A Playbook

27 interactive modules — exercises, frameworks, and scoring templates.

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